After-sale service

Supports
SupportsSupports

On-Site Service

Upon equipment delivery, our engineers will perform on-site setup, debugging, and staff training. We provide a one-year free warranty for all equipment. In case of emergencies, our engineers can arrive on-site anywhere in the country within 48 hours.

1 year
free warranty
48hrs
arrival on-site

Remote Support

We offer a 24/7 customer service hotline. In case of urgent technical issues, our engineers and after-sales team can provide timely remote diagnostics and consultation to minimize downtime and production losses.

24/7
service hotline

Software Upgrades & Predictive Maintenance

All equipments are IoT-enabled and equipped with monitoring cameras to track real-time operational status. Regular diagnostics are conducted to create predictive maintenance plans. We offer free lifetime system upgrades to continuously enhance the intelligence and efficiency of your sorting operations.

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Customized Solution

Want to know how Justra can help solve your sorting challenges? Contact us to submit your specific sorting requirements

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